The House of Eky Bella

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Welcome to the House of Eky Bella

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Customer Service

Shipping & Delivery

We offer free shipping Australia wide. Eky-Bella only uses Australia Post express post satchels as they come with a tracking number so we know that your garment has gotten to you safe and sound.

Our delivery days are Monday, Wednesday and Friday

Privacy & Security

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor's email and a username will be stored on the server.

How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

Returns & Replacements

Here at the house of Eky-Bella we understand and appreciate that as woman we are entitled to a change of mind... We don’t need to know the reason all we ask is that you follow the following-

  • Return the garment in its original condition
  • Return within 7 days of receiving
  • Turn your express post bag that the garment came in inside out
  • Place the garment inside
  • Place returns slip inside
  • Seal it up
  • Write on the bag (or write on a piece of paper and stick to the bag) “Reply Paid Eky-Bella PB BOX 597 Tugun QLD 4224”
  • Pop it in the post

Download the returns slip here

Ordering
Step 1: Go to the category of product you want
Step 2: Choose your product
Step 3: Select a Size and Colour
Step 4: Enter the quantity of the selected item
Step 5: Click "Add to Cart"
Step 6: Click "Proceed to Checkout" and follow the instructions, you can either checkout as a guest or register for faster checkouts on future purchases. Upon completing the checkout you will be redirected to PayPal for payment.
Payment

We here at Eky-Bella offer you the use of Pay Pal, as it is a used, effective and secure method of making payments online and gives you peace of mind.

Viewing Orders
Click Here to view your orders if you are a registered customer..
Updating Account Information
Click Here to edit your account information.